- Shipping and Returns
Shipping and Returns
We generally ship orders within one business day. Cane that requires shaping usually ships within three business days.
We guarantee satisfaction or your money back on all items except reeds and cane. If you are not fully satisfied with a product, simply call or email us and get a Return Authorization (RA) number before sending the item back. We will refund the money to you when the item is received, minus any shipping adjustments.